{"id":196,"date":"2016-05-16T16:26:24","date_gmt":"2016-05-16T16:26:24","guid":{"rendered":"http:\/\/new.eticketsupport.com\/fe\/?page_id=196"},"modified":"2016-10-24T08:01:41","modified_gmt":"2016-10-24T08:01:41","slug":"support","status":"publish","type":"page","link":"https:\/\/eticketsupport.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1464367348016{margin-bottom: 0px !important;padding-top: 85px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]\n\n\n    <h1 id=\"heading-support\" class=\"li-heading  left fw-bold\" style=\"color: #293749;\" >\n        eTicket Support Center            <\/h1>\n\n\n\n    [vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;2&#8243; accent_color=&#8221;#32ba5b&#8221;][vc_empty_space]\n\n    <div id=\"tb-69d0c46f9a6c8\" class=\"li-textblock \"  >\n        <p style=\"text-align: left;\">eTicket is a community project and is suppported that way. If you have a bug, you can enter it in our online tracker. If you need help installing or using eTicket, visit our forums. Be sure to read the documentation first!<\/p>\n    <\/div>\n\n\n     [vc_empty_space]\n\n\n    <h3 id=\"heading-support\" class=\"li-heading  left fw-normal\" style=\"color: #293749;\" >\n                <small  class=\"fw-bold\">Support Options:<\/small>    <\/h3>\n\n\n\n    [vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;10&#8243; el_class=&#8221;c-column-mb&#8221; css=&#8221;.vc_custom_1464617736995{padding-top: 20px !important;}&#8221;][vc_column_inner el_class=&#8221;support-list&#8221; width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1465889318824{background-color: rgba(181,181,181,0.3) !important;*background-color: rgb(181,181,181) !important;}&#8221;]\n\n    <div id=\"img-69d0c46f9a74a\" class=\"li-image  \" >\n\n        \n            \n                <a href=\"\/support\/documentation\/\"  ><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"43\" src=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-docs.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-docs.png 48w, https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-docs-20x18.png 20w\" sizes=\"(max-width: 48px) 100vw, 48px\" \/><\/a>\n\n            \n        \n    <\/div>\n\n     \n\n    <div id=\"tb-69d0c46f9aa09\" class=\"li-textblock \"  >\n        <p><a class=\"c-aref\" style=\"color: #2a427e;\" href=\"\/support\/documentation\/\">Documentation<\/a><\/p>\n    <\/div>\n\n\n     [\/vc_column_inner][vc_column_inner el_class=&#8221;support-list&#8221; width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1465889329067{background-color: rgba(181,181,181,0.3) !important;*background-color: rgb(181,181,181) !important;}&#8221;]\n\n    <div id=\"img-69d0c46f9aa61\" class=\"li-image  \" >\n\n        \n            \n                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-forum.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-forum.png 48w, https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-forum-20x20.png 20w\" sizes=\"(max-width: 48px) 100vw, 48px\" \/>\n            \n        \n    <\/div>\n\n     \n\n    <div id=\"tb-69d0c46f9ac0d\" class=\"li-textblock \"  >\n        <p><a class=\"c-aref\" style=\"color: #2a427e;\" href=\"\/forum\/\">Community<\/a><\/p>\n    <\/div>\n\n\n     [\/vc_column_inner][vc_column_inner el_class=&#8221;support-list&#8221; width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1465889343214{background-color: rgba(181,181,181,0.3) !important;*background-color: rgb(181,181,181) !important;}&#8221;]\n\n    <div id=\"img-69d0c46f9ac48\" class=\"li-image  \" >\n\n        \n            \n                <a href=\"http:\/\/eticketsupport.com\/fe\/0\/?wwwRedirect\"  ><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-bugs.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-bugs.png 48w, https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-bugs-20x20.png 20w\" sizes=\"(max-width: 48px) 100vw, 48px\" \/><\/a>\n\n            \n        \n    <\/div>\n\n     \n\n    <div id=\"tb-69d0c46f9ae3c\" class=\"li-textblock \"  >\n        <p><a class=\"c-aref\" style=\"color: #2a427e;\" href=\"#\">Bug Tracker<\/a><\/p>\n    <\/div>\n\n\n     [\/vc_column_inner][vc_column_inner el_class=&#8221;support-list&#8221; width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1465889348951{background-color: rgba(181,181,181,0.3) !important;*background-color: rgb(181,181,181) !important;}&#8221;]\n\n    <div id=\"img-69d0c46f9ae77\" class=\"li-image  \" >\n\n        \n            \n                <a href=\"http:\/\/new.eticketsupport.com\/support\/frequently-asked-question\/\"  ><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-faqs.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-faqs.png 48w, https:\/\/eticketsupport.com\/fe\/wp-content\/uploads\/2016\/05\/ico-faqs-20x20.png 20w\" sizes=\"(max-width: 48px) 100vw, 48px\" \/><\/a>\n\n            \n        \n    <\/div>\n\n     \n\n    <div id=\"tb-69d0c46f9b049\" class=\"li-textblock \"  >\n        <p><a class=\"c-aref\" style=\"color: #2a427e;\" href=\"\/support\/faq\/\">FAQs<\/a><\/p>\n    <\/div>\n\n\n     [\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;35px&#8221;]\n\n    <ul class=\"list-unstyled li-icon-list \" id=\"ilist-69d0c46f9b07c\" >\n        \n\n    <li class=\"\"  >\n        <i class=\"fa fa-caret-right\" ><\/i> <a href=\"\/\">Back to Home<\/a>    <\/li>\n\n\n        <\/ul>\n\n\n    [\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_widget_sidebar sidebar_id=&#8221;sidebar-1&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; 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